Glinvo Terms of Use

A. Required decisions before publication

The following selected policy commitments must be implemented and legally reviewed before publication:

1. Operate email cancellation through support@glinvo.ai, including receipt timestamps, Account verification, renewal stopping, and customer confirmation.
2. Show subscription price, renewal frequency, included Credits, cancellation method, and upgrade charge before payment.
3. Implement the stated Credit deduction and automatic restoration rules.
4. Ensure storage, model providers, analytics, and deletion behavior match the Privacy Policy.
5. Publish and cross-link the Privacy Policy and Content Policy.
6. Confirm any market-specific consumer notices required outside the United States.

IMPORTANT NOTICE ABOUT AUTOMATIC RENEWAL

Glinvo offers paid subscriptions that automatically renew. Before you subscribe, the checkout page will display the plan price, billing frequency, included Credits, and any other material terms.

By purchasing a subscription, you authorize us and our payment providers to charge the payment method you provide at the beginning of each billing period until you cancel. Glinvo v1.0 subscriptions are billed monthly unless the checkout page expressly states otherwise.

You may cancel by emailing support@glinvo.ai from the email address associated with your Account. To avoid the next renewal charge, submit your cancellation request at least 24 hours before the end of the current billing period. Your cancellation takes effect at the end of your current paid billing period.

Unless required by applicable law or expressly stated at checkout, cancellation does not result in a refund for the current billing period. Please review Section 7 before purchasing.

1. Acceptance of these Terms

These Terms of Use (the “Terms”) govern your access to and use of the Glinvo website, browser-based applications, AI image and video generation tools, Viral Remix feature, Assets library, and related services (collectively, the “Service”).

The Service is provided by FlowMind Technology Inc, located at 300 Delaware Avenue, Suite 210-2207, Wilmington, DE 19801, United States (“Glinvo,” “we,” “us,” or “our”).

By creating an Account, accessing the Service, or purchasing a subscription, you agree to these Terms and acknowledge our Privacy Policy and other policies referenced in these Terms. If you do not agree, do not use the Service.

If you use the Service on behalf of a company or other organization, you represent that you have authority to bind that organization, and “you” includes that organization.

2. Eligibility and Accounts

You must be at least 13 years old, or the minimum age of digital consent in your jurisdiction if higher, to use the Service. If you are under 18, you must have permission from a parent or legal guardian. You must provide accurate Account information and keep it current.

You are responsible for protecting your login credentials and for activity conducted through your Account. You must promptly notify us at support@glinvo.ai if you believe your Account has been accessed without authorization.

You may not sell, transfer, or share your Account in a way that defeats plan limits or compromises security. We may impose reasonable technical limits, including a v1.0 limit of one active generation task per user at a time.

3. The Glinvo Service

Glinvo is a browser-based AI creation platform. Its v1.0 features may include:

• AI Image: creating an image from a text prompt and, where supported, a reference image;
• AI Video: creating a video from a text prompt and, where supported, a starting image; and
• Viral Remix: creating a new video using a locally uploaded video, a prompt, and, where supported, a reference image.

Available models, features, parameters, file requirements, output formats, processing times, and Credit costs may vary. The options displayed in the Service at the time you submit a task control that task.

AI generation is probabilistic. Similar prompts may produce different results, and Outputs may be inaccurate, incomplete, unexpected, offensive, non-unique, or unsuitable for your intended purpose. We do not guarantee that an Output will meet your subjective expectations, be unique, qualify for intellectual-property protection, or avoid similarity to third-party content.

The Service may rely on third-party AI models, cloud hosting, identity, moderation, analytics, and payment services. Availability may be affected by those providers.

4. Your Inputs and Generated Outputs

4.1 Your Inputs

“Inputs” means prompts, text, images, videos, files, instructions, and other materials that you upload or submit to the Service. You retain your ownership rights in your Inputs.

You represent and warrant that you own your Inputs or have all permissions necessary to upload, process, transform, and use them through the Service. You must not upload confidential or sensitive personal information unless the Service expressly supports it and you have a lawful basis to do so.

4.2 License needed to operate the Service

You grant us a non-exclusive, worldwide, royalty-free license to host, copy, transmit, modify, create technical derivatives of, display, and process your Inputs and Outputs only as reasonably necessary to:

• provide, maintain, secure, and improve the Service;
• complete your generation requests and make results available to you;
• prevent fraud, abuse, and violations of law or our policies;
• comply with legal obligations; and
• use service providers acting on our behalf.

Our processing of Inputs and Outputs, including any processing by third-party model providers, is described in the Privacy Policy. We will not publicly display your Inputs or Outputs for marketing without separate permission.

4.3 Outputs and permitted use

“Outputs” means images, videos, or other content generated for you through the Service. As between you and Glinvo, and to the extent permitted by applicable law and subject to third-party rights, you may use your Outputs, including for commercial purposes where your plan expressly includes commercial-use rights.

You are responsible for reviewing each Output before publishing, advertising, selling, or otherwise using it. You must obtain any permissions required for people, brands, products, music, footage, trademarks, copyrighted works, or other protected elements appearing in your Inputs or Outputs.

Because AI systems may create similar or identical content for different users, we do not promise that any Output is exclusive. Glinvo does not provide legal clearance and does not guarantee that an Output will not infringe third-party rights.

5. Acceptable Use

You may not use the Service to create, upload, request, distribute, or facilitate content or conduct that:

• violates law or another person’s privacy, publicity, copyright, trademark, contractual, or other rights;
• sexually exploits or endangers a minor, or depicts a minor in sexualized content;
• impersonates or deceptively represents a real person without required consent, including harmful or fraudulent deepfakes;
• promotes fraud, phishing, malware, credential theft, or evasion of security controls;
• is used to harass, threaten, exploit, or discriminate against a person or protected group;
• contains non-consensual intimate imagery or instructions to create it;
• bypasses usage, payment, moderation, rate, access, or security limits;
• scrapes, reverse-engineers, resells, or provides unauthorized access to the Service; or
• otherwise violates our Acceptable Use Policy or a third-party model provider’s mandatory safety rules.

We may reject an Input, stop a task, remove content, restrict features, suspend an Account, or preserve relevant evidence where reasonably necessary for safety, security, legal compliance, or enforcement of these Terms.

6. Credits and Generation Charges

6.1 Credits

“Credits” are limited, non-cash units used to submit eligible generation tasks. Credits are not money, stored value, property, or a transferable currency; cannot be sold or transferred; and have no cash value except where applicable law requires otherwise.

Glinvo v1.0 may provide free promotional Credits to new users and monthly subscription Credits to paid users. V1.0 does not offer standalone one-time Credit packs unless the Service and checkout page are later updated to state otherwise.

The estimated Credit charge shown immediately before you submit a generation task applies to that task. Credit costs may change prospectively when models, parameters, or plans change, but we will not retroactively change the charge for a task already submitted.

6.2 Successful and failed tasks

A task is successfully delivered when the Service produces a technically accessible Output in the selected supported format. A technically delivered Output remains chargeable even if you are subjectively dissatisfied with its style, composition, or creative quality.

If no task is created because of validation, upload, login, insufficient-Credit, or content-policy checks, no Credits will be deducted.

If Credits are deducted and the task later fails because of a model rejection, platform technical error, or timeout, we will automatically restore the full Credit charge for that task. Restored Credits are not a cash refund. Duplicate callbacks or repeated status updates will not result in duplicate Credit restorations.

6.3 Rollover and expiry

While your paid subscription remains continuously active, unused monthly subscription Credits may accumulate in accordance with your plan. If you cancel, your subscription remains active until the end of the paid billing period; at that time, unused subscription Credits expire unless applicable law requires otherwise.

The expiry of free promotional Credits, treatment of Credits during an upgrade, and any maximum balance will be disclosed in the applicable plan terms or promotion.

7. Subscriptions, Billing, Cancellation, and Refunds

7.1 Plans and payment

Glinvo v1.0 may offer multiple monthly subscription tiers. Unless stated otherwise at checkout, tiers include the same core functions, models, download rights, and commercial-use rights, and differ primarily by the number of Credits issued each month.

Prices are displayed in U.S. dollars and may exclude taxes. You authorize our payment provider to charge the displayed price, applicable taxes, and any clearly disclosed fees to your selected payment method. You are responsible for keeping payment information current.

7.2 Automatic renewal

Your subscription automatically renews each month at the then-current price unless you cancel before the renewal charge. Before you subscribe, we will clearly disclose the recurring nature of the plan, billing frequency, price, and cancellation method and obtain your express consent to recurring charges.

If we materially increase the recurring price, we will provide advance notice and obtain any consent required by applicable law before charging the new price.

7.3 Upgrades and downgrades

V1.0 supports upgrades to a higher subscription tier but does not support downgrades. An upgrade takes effect immediately. The checkout interface will disclose the amount due, how the unused portion of your existing plan is treated, the Credits added or migrated, and the next renewal date before you confirm the upgrade.

When you upgrade, the new plan takes effect immediately and the previous plan stops renewing. Unused Credits from the previous plan migrate to the new plan and follow the new plan's validity period. The amount charged and the next renewal date will be shown before you confirm the upgrade.

7.4 Cancellation

You may cancel by emailing support@glinvo.ai from the email address associated with your Account. Include a clear request to cancel your subscription. To avoid the next renewal charge, we must receive your request at least 24 hours before the end of the current billing period. We will send a confirmation after processing your request.

Cancellation stops future renewals. Unless applicable law or the checkout terms state otherwise, it does not immediately terminate access or generate a prorated refund; you may continue using the paid plan until the end of the current billing period.

7.5 Refunds

Except as required by law, subscription charges are non-refundable once the billing period begins. This does not limit:

• automatic restoration of Credits for qualifying failed generation tasks under Section 6.2;
• refunds we expressly promise at checkout or in a promotion;
• refunds for duplicate or unauthorized charges after investigation;
• remedies for a defective or non-conforming digital service; or
• mandatory cancellation, withdrawal, refund, or consumer rights under applicable law.

To request a refund, contact support@glinvo.ai and include the Account email, charge date, amount, proof of payment, and reason. Do not send full card details, passwords, one-time codes, or other sensitive payment information. Refund requests will be reviewed in accordance with the checkout terms, the actual payment and usage records, and applicable law.

7.6 EU/EEA and other mandatory consumer rights

If you are a consumer in the EU/EEA or another jurisdiction with mandatory withdrawal rights, you may have a right to withdraw from an online contract within 14 days, subject to applicable exceptions.

Where permitted by law, checkout may ask you to expressly request immediate performance during the withdrawal period and acknowledge the legal consequences. For a digital service, you may be required to pay a proportionate amount for service supplied before withdrawal. For digital content supplied immediately, you may lose the withdrawal right only where the legal requirements for prior express consent and acknowledgment are satisfied. Your mandatory statutory rights are not limited by these Terms.

8. Assets, Storage, and Deletion

The Service may save your Inputs, Outputs, prompts, model settings, and task records in your Assets area. Glinvo v1.0 provides preview and download actions. Successful generated images and videos remain in Assets until you delete your Account, subject to the Privacy Policy and any legal retention requirements.

You are responsible for downloading and backing up content you wish to keep. We do not guarantee permanent storage. We may apply file-size, storage, retention, and download-link limits disclosed in the Service.

Deleting an Asset may remove it from your Account view before it is removed from backups, safety records, or systems operated by our service providers. Retention and deletion periods will be described in our Privacy Policy. We may preserve information where required by law, to resolve disputes, or to investigate abuse, fraud, security incidents, or policy violations.

9. Intellectual Property and Feedback

The Service, including its software, interface, branding, documentation, and non-user content, is owned by Glinvo or its licensors and protected by applicable law. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for lawful personal or business purposes during the applicable access period.

If you provide suggestions or feedback, you grant us a perpetual, worldwide, royalty-free right to use that feedback without restriction or compensation, provided we do not publicly identify you without permission.

10. Copyright and Other Rights Complaints

If you believe content accessible through the Service infringes your rights, contact support@glinvo.ai and provide sufficient information for us to identify the content, understand your claim, and contact you. We may remove or restrict content and may terminate repeat infringers where appropriate.

We may publish a separate Copyright/IP Complaint Policy containing market-specific notice requirements.

11. Suspension and Termination

You may stop using the Service at any time. Account deletion and subscription cancellation are separate actions; deleting an Account does not necessarily cancel recurring billing unless the deletion flow expressly confirms cancellation.

We may suspend or terminate access if you materially breach these Terms, create legal or security risk, fail to pay, or use the Service in a way that could harm users, third parties, Glinvo, or our providers. Where reasonably possible, we will provide notice and an opportunity to cure, unless immediate action is required for safety, fraud prevention, legal compliance, or serious abuse.

Upon termination, your right to use the Service ends. Provisions that by their nature should survive—including ownership, payment obligations already incurred, disclaimers, liability limits, dispute terms, and enforcement rights—will survive.

12. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR AVAILABLE IN EVERY LOCATION; THAT INPUTS OR OUTPUTS WILL BE STORED INDEFINITELY; OR THAT OUTPUTS WILL BE ACCURATE, UNIQUE, LAWFUL FOR YOUR PARTICULAR USE, OR FREE OF THIRD-PARTY RIGHTS.

Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GLINVO AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO GLINVO FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (B) USD 100.

These limitations do not apply where liability cannot be limited under applicable law, including any applicable liability for fraud, willful misconduct, death, or personal injury.

14. Indemnification

To the extent permitted by law, if you use the Service on behalf of a business, you will defend, indemnify, and hold harmless Glinvo and its affiliates, officers, employees, and service providers from third-party claims arising from your Inputs, your use or distribution of Outputs, your violation of these Terms, or your infringement of another person’s rights.

This Section does not apply to individual consumers to the extent prohibited by applicable consumer law.

15. Governing Law and Disputes

Before starting formal proceedings, you and Glinvo agree to attempt in good faith to resolve a dispute by sending a written notice describing the issue and requested resolution to support@glinvo.ai and 300 Delaware Avenue, Suite 210-2207, Wilmington, DE 19801, United States. Either party may proceed after 30 days if the dispute is not resolved.

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles. Subject to mandatory consumer rights, the state and federal courts located in New Castle County, Delaware will have exclusive jurisdiction over disputes.

If you are a consumer, this Section does not deprive you of mandatory protections or the right to bring proceedings in a forum available under the laws of your place of residence.

16. Changes to the Service or these Terms

We may update the Service and these Terms. If a change materially affects your rights or an existing paid subscription, we will provide advance notice as required by law. The notice will state when the change takes effect. Changes will not retroactively alter a dispute that arose before the effective date unless required by law or agreed by both parties.

17. Miscellaneous

These Terms and the policies incorporated by reference form the entire agreement between you and Glinvo regarding the Service. If a provision is unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them as part of a merger, acquisition, reorganization, or transfer of the Service, subject to applicable law.

Headings are for convenience only. Electronic communications and records may satisfy legal writing and signature requirements where permitted by law.

18. Contact

FlowMind Technology Inc
300 Delaware Avenue, Suite 210-2207, Wilmington, DE 19801, United States
Support: support@glinvo.ai
Legal notices: support@glinvo.ai

Last updated: August 3, 2026