Glinvo Content Policy

Last updated: August 7, 2026

1. Scope

This Content Policy applies to prompts, uploads, reference files, generated Outputs, Assets, downloads, and other use of Glinvo.

Glinvo is operated by GLOWCAST TECHNOLOGY PTE. LTD.

You must follow this Policy and the law when you use the Service.

2. Your Responsibilities

You must have the rights and permissions needed for text, images, video, audio, products, logos, people, faces, voices, and other material you submit.

Review each Output before you publish or use it. AI Outputs can be inaccurate, biased, unexpected, non-unique, or similar to third-party content. Glinvo does not provide intellectual-property clearance.

Disclose that content is AI-generated or altered when the law, a platform rule, or the context requires disclosure.

3. Prohibited Content and Conduct

3.1 Sexual exploitation and intimate content

Do not use Glinvo to create or distribute:

• sexual or sexualized content involving a person under 18;
• content that exploits, grooms, traffics, or endangers a minor;
• non-consensual intimate imagery;
• sexual deepfakes or sexualized depictions of an identifiable person without consent; or
• voyeuristic or exploitative sexual content.

3.2 Violence, self-harm, and illegal activity

Do not use Glinvo to:

• make a credible threat or encourage real-world violence;
• support terrorism or violent extremism;
• provide instructions intended to cause serious physical harm;
• encourage or instruct suicide or self-harm; or
• facilitate illegal acts or the acquisition of illegal goods or services.

3.3 Hate, harassment, and abuse

Do not create hateful or dehumanizing content that targets a protected group. Do not use Glinvo for harassment, stalking, threats, intimidation, bullying, or targeted humiliation.

3.4 Fraud, deception, and impersonation

Do not use Glinvo for:

• phishing, scams, malware, credential theft, or payment fraud;
• deceptive impersonation of a person, company, public official, or institution;
• fabricated endorsements, reviews, evidence, identification documents, or official records intended to deceive; or
• misleading political, health, financial, legal, or emergency content that is likely to cause material harm.

3.5 Privacy, likeness, and surveillance

Do not use another person’s face, voice, personal data, or biometric information without required consent or lawful authority. Do not use Glinvo for doxxing, non-consensual tracking, surveillance, identification, or monitoring.

3.6 Intellectual property and sponsorship

Do not upload or create content that infringes copyright, trademark, publicity, privacy, contractual, or other rights.

Do not use a third-party brand, character, product, music track, or video in a way that falsely claims sponsorship, endorsement, or authorization.

3.7 Service abuse

Do not:

• bypass safety filters, access controls, payment controls, plan limits, Credit limits, or rate limits;
• scrape, reverse-engineer, resell, or provide unauthorized access to Glinvo;
• create multiple Accounts to abuse trials, promotions, Credits, refunds, or enforcement decisions;
• distribute malicious code or automated abuse; or
• disrupt the Service or another user’s access.

3.8 High-impact decisions

Do not use a Glinvo Output as the sole basis for an automated decision that determines a person’s access, eligibility, or rights in employment, housing, credit, insurance, education, healthcare, legal services, or essential public services.

4. Safety Checks and Enforcement

Glinvo uses automated safety checks and provider controls to identify prohibited requests and content. Our support team reviews reports and appeals submitted through support@glinvo.ai.

Glinvo can:

• reject an upload or prompt;
• stop or fail a generation task;
• remove or restrict access to content;
• limit, suspend, or terminate an Account;
• preserve records for security, disputes, or legal compliance; and
• report suspected illegal conduct when the law requires it.

Glinvo considers the purpose, likely harm, consent, public interest, and applicable law when context affects a review. Educational, documentary, scientific, news, or artistic context does not excuse illegal or harmful use.

5. Credits for Blocked or Failed Tasks

Glinvo does not charge Credits when a safety check blocks a request before creation of a generation task.

If Glinvo deducts Credits and a model later rejects the task, or the task fails because of a technical error or timeout, Glinvo restores the full Credit charge. Restored Credits are not a cash refund.

6. Reports and Appeals

Email support@glinvo.ai to report content or appeal an Account or content decision. Include:

• the relevant URL, task, or content identifier;
• a short description of the issue;
• the right or policy involved; and
• information that supports the report or appeal.

Do not send passwords, one-time codes, full payment-card numbers, or unrelated sensitive information.

Glinvo can reject repeated, abusive, fraudulent, or unsupported reports and appeals.

7. Policy Changes

Glinvo can update this Policy when the Service, provider requirements, safety practices, or law changes. Glinvo will provide notice of a material change when required by law.

8. Contact

Reports, appeals, and questions: support@glinvo.ai